Frequently Asked Questions (FAQ’s)
1. How can I track my order status?
You can monitor your order status and history by visiting the provided link. Upon confirmation, a tracking number will be included in your email to help you track your package online.
2. Can I update my shipping address after placing an order?
Unfortunately, we are unable to modify the shipping address once an order is in processing.
3. I’m experiencing issues with your website, what should I do?
If you encounter any difficulties, please contact our Support team for assistance. Kindly describe the problem you are facing so we can address and resolve it promptly.
4. What if my item arrives damaged?
In the event of defects or errors on our part, we will replace the item at no additional cost. We offer replacements for flawed products, poor print quality, or in cases where inventory constraints prevent a direct replacement, a refund or a comparable item will be provided.
5. How do I initiate a return?
To request a return, please visit our Contact Us page and submit your return request. We will guide you through the process to facilitate a smooth return experience.
6. What should I do if I receive the wrong items?
If you receive incorrect items, please contact us at [email protected] with your order number and details of the error. We will cover all expenses related to the return shipping and ensure a satisfactory resolution.
What payment methods do you accept?
Payment options include PayPal, VISA, MasterCard, Discover and American Express to make the process simple and fast. For any payment-related queries or difficulties, feel free to reach out to us.
For further assistance or inquiries, please contact us at:
- Email: [email protected]
- Address: 20 City Blvd W, Orange, CA 92868, United States
- Office Hours: Mon-Sat: 9 AM-5 PM, Eastern Time
We have a strong focus on customer service and guarantee your satisfaction with our products.